Privacy Policy

Effective Date: August 24, 2026

1. Introduction

YouMeSys Inc. ("YouMeSys", "we", "us", or "our") is committed to protecting the privacy of all users of our applications and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to the following services and applications:

• nCloudService — Cloud-based Warehouse Management System (WMS) and mobile order pad application
• MyAIArchive — Private AI assistant for professional firms
• American Dogs — Neighbor-to-neighbor pet care network
• YouMeSys Website — Company website and contact forms

2. Information We Collect

2.1 Information You Provide

Data Type	Examples	Purpose
Account Information	Name, email, company name, phone number	Account creation, service delivery, customer support
Business Data	Inventory records, order history, product catalogs	WMS operations and order management (nCloudService)
Documents & Files	Uploaded documents for AI processing	AI search and analysis (MyAIArchive)
Inquiry Data	Contact form submissions, chat messages	Responding to inquiries and customer support

2.2 Information Collected Automatically

Data Type	Examples	Purpose
Device Information	Device model, OS version, unique device identifier	App compatibility, troubleshooting
Usage Data	Features used, timestamps, interaction logs	Service improvement and analytics
Network Data	IP address, browser type, language preference	Security, localization, service delivery
Camera/Barcode	Barcode scan data, product images	Inventory scanning, product identification (nCloudService)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process orders, manage inventory, and handle shipments (nCloudService)
• To provide AI-powered document search and analysis (MyAIArchive)
• To facilitate neighbor pet care connections (American Dogs)
• To respond to your inquiries and provide customer support
• To improve our services and develop new features
• To send service-related notifications and updates
• To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: Cloud hosting, payment processing, and analytics providers who process data on our behalf under strict confidentiality agreements.
• Client-Designated: Data shared with parties you designate (e.g., shipping carriers for WMS orders).
• Legal Requirements: When required by law, regulation, or valid legal process.
• Safety: To protect the rights, property, or safety of YouMeSys, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your data:

• Data encryption in transit (TLS/SSL) and at rest
• Fully isolated databases per client (MyAIArchive)
• Role-based access controls and authentication
• Regular security audits and monitoring
• Secure cloud infrastructure with backup and disaster recovery

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. When data is no longer needed, we securely delete or anonymize it.

• Account data: retained while your account is active, plus 30 days after deletion request
• Business/operational data: retained per your service agreement
• Inquiry and chat data: retained for 1 year for support purposes
• Device and usage logs: retained for 90 days

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Data Portability: Request your data in a portable format.
• Opt-Out: Opt out of non-essential data processing and marketing communications.

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

9. Third-Party Services

Our applications may integrate with third-party services (e.g., payment processors, cloud services, AI APIs). These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through our applications or by posting a notice on our website. The updated policy will be effective as of the date posted.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: